What is the difference between comcast and verizon fios

Lawrence Crouch on October 06, First time Xfinity subscriber. Exceeded my expectations. I can honestly say I was very impressed with all aspects of Xfinity. I just purchased a home in Delray Beach FL. From the initial appointment call to complete installation, Xfinity exceeded my expectations. Very impressed with the Tech. The tech arrived early. He introduced himself and ask me about my expectations. He explained what he was going to do and would have me watching NFL football today. Walked me through the setup and all options of the remote.

I ordered cable and internet. I will say the internet service is faster than others. Very impressed with Xfinity. Bella on August 31, This was my first time using Xfinity cable services and I absolutely loved it!

I never had an issue. Unfortunately, I do have to disconnect my services, due to moving to a location where Xfinity is not offered. I wanted to recognize the service rep, she was absolutely amazing. She answered all my questions on how to cancel my service. She even gave me the mover's department contact to help me find a new and awesome wifi system in my new area.

I was blown away by her kindness. She wished me good luck with my move and gave me a positive outlook during all of my frustrations. She was so kind and comforting and deserves to be recognized greatly!! Enter your zip code to compare Verizon Fios and Xfinity with other internet providers near you. Xfinity offers the highest download speeds of up to Mbps to residents in select areas. Both Xfinity and Verizon Fios will have comparable download speeds on a majority of their plans. Verizon Fios offers unlimited data on all of its fiber plans while Xfinity only offers unlimited data on its GigabitPro plan.

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I understand that consent is not a condition of purchase. Verizon Fios Info. Data caps can be an issue too. Rob Pegoraro is a tech writer based out of Washington, D.

To submit a tech question, e-mail Rob at rob robpegoraro. Follow him on Twitter at twitter. Facebook Twitter Email. It's a metric that the American Customer Satisfaction Index tracks with yearly surveys and reports, including a regular look at the top telecom providers. That marks six consecutive years of ranking in the 70s for customer satisfaction in the ACSI poll -- the only ISP able to make that claim.

Comcast Xfinity finished with an above-average score, too, but at 67 out of , only just barely. It held that momentum to gain another point in It's a good sign that Comcast is moving in the right direction. Xfinity gives you more plan options than just about any other provider, with speed tiers in the Northeast region ranging from 50Mbps to 2Gbps.

Unfortunately, since Xfinity uses a cable connection, upload speeds on all plans under 2Gbps won't match the fast download speeds, so expect upload speeds in the 3 to 35Mbps range. Excluding the pricey 2Gbps plan, Xfinity plans are competitively priced, at least for the first year of service.

Verizon Fios comes with fewer plan options than Xfinity, but each plan offers plenty of speed with Mbps, Mbps and gigabit speed tiers available. Pricing is about the same as Xfinity for comparable speed tiers but without the definite and potentially steep price increase after 12 months.

Fast, reliable speeds and competitive pricing have landed Verizon Fios the top spots in customer satisfaction from the American Customer Satisfaction Index and J. Power in recent years. Verizon Fios also fared well with J. CNET editors pick the products and services we write about. When you buy through our links, we may get a commission. How we test ISPs. Ry Crist. Xfinity See at Xfinity.

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